Who we are
Pi Gates is a Plateforme gatherring Services providers and their clients arrounf the world, Our website address is: http://pigates.com.
- Privacy Policy
Welcome to PI GATES. We’re glad to see you. Make yourself comfortable and enjoy your visit, but be sure to follow the house rules.
PI GATE is a company registered in France, therefore we have published the Conditions of use, conditions of sale, payment regulations, privacy policies and other regulations for the use of our services on PI GATES in French Language (You can translate them to your Preferred Language with the help of our instant translation system at the top right of each page).
Welcome to PI GATES. We’re glad to see you. Make yourself comfortable and enjoy your visit, but be sure to follow the house rules.
PI GATES is a company registered in France, therefore we have published the Conditions of use, conditions of sale, payment regulations, privacy policies and other regulations for the use of our services on PI GATES in French Language (You can translate them to your Preferred Language with the help of our instant translation system at the top right of each page).
At PI GATES, when it comes to your personal data, security and transparency are top priorities. To help you understand what information we collect about you, how we use it and what your rights are, we have compiled this detailed Privacy Policy.
1. General
2. Why and how do we collect and use your data?
3. Recipients of personal data
4. What you need to know when interacting with a Professional User
5. Use of cookies
6. Right of amendment
7. Your statutory rights regarding your data
8. Our contact details
1. General
This Privacy Policy applies to PI GATES online platform (the “Website”) and associated application (the “Application”) (the “Platform” refers jointly to the Website and the Application).
The Platform is operated by PI GATES. The terms “We” or “PI GATES” refer to the operator. For more information on how to contact us, please see Section 8 of this Privacy Policy.
We take your privacy very seriously. All personal data will be collected, stored and used by us in accordance with the European Union’s General Data Protection Regulation 2016/679 (“GDPR”), and/or any other applicable statutory regulations. vigor.
The services we offer via the Website and/or the Application can only function if we collect, store, transfer, delete and/or otherwise use (“collection and use”) specific data relating to you (hereinafter the “personal data” or the “data”). Personal data means all information relating to an identified or identifiable natural person, such as your name, date of birth, postal address or e-mail address.
This Privacy Policy describes the data we collect about you, and the purposes for which we collect and use it when you use the services we offer on the Platform, including the PI GATES service for Professional Seller accounts. This Privacy Policy also contains important information on the protection of your data, in particular the statutory rights attached thereto.
Certain services on our Platform are offered by third-party providers. When you use these services, the data protection regulations of the third-party providers will then apply in addition to this data protection declaration. Before you use these services, third-party providers may ask you to provide them with consent under data protection law.
Under applicable data protection laws, PI GATES is required to notify you of the data processing and fulfills this obligation under this Privacy Policy. This Privacy Policy and any part of it are not considered contractual terms and do not constitute the Terms and Conditions (“TOS”) as a contract entered into with Registered Users. In accordance with applicable data protection laws, PI GATE may process data necessary to enter into a contract with you or to take steps, at your request, prior to entering into a contract (Art. 6 (1) (b) of the GDPR). References to the T&Cs must at all times be considered as information on data processing (art. 13 and 14 of the GDPR) and never as clauses which constitute the T&Cs. By using the Platform and our services, you are entering into a legally binding contract with PI GATE, the terms of which are described in the TOS.
2. Why and how do we collect and use your personal data?
2.1. To allow you to use the Platform, to allow us to provide our services and to apply our T&Cs
We collect and use your personal data to enable you to use our Platform, provide our services and enter into a contract (GCU) with you, and in particular to carry out commercial transactions via the Platform, use the electronic payment system or leave reviews and communicate with other members. In order to use these services, you must have a PI GATE account. For this purpose, you must register as a member on the Website or the Application.
We need most of your personal data to enter into a contract (GCU) with you. In the event that you do not provide us with this personal data, we will not be able to enter into and perform a contract (GCU) with you. We need some of your data in order to be able to meet our legal obligations when you are a member of our Platform. In the event that you do not provide us with this personal data, we will not be able to comply with legal requirements and provide our services.
This data is also used to improve the Platform so that we can offer a better experience to our members (see 2.2.12).
We collect and use your personal data for these purposes until your PI GATE account is deactivated or for 5 years from the time your account becomes inactive.
2.1.1. To allow you to register on the Platform
When you register as a member on the Platform, you must provide the following data in order to complete the registration procedure and access your PI GATES account:
- Username (required when signing up without a Facebook or Google account);
- E-mail address ;
- Confirmation of majority;
- Password (required when registering without a Facebook or Google account);
- Registered company name (only when you are a Professional User);
- Type of company (only when you are a Professional User);
- SIRET number (only when you are a Professional User);
- If applicable, VAT registration number (only when you are a Professional User);
- Company address (only when you are a Pro User);
- Contact details (only when you are a Pro User);
- Contact email address (only when you are a Pro User);
- Full name of the legal representative (only when you are a Pro User);
- Date of birth of the legal representative (only when you are a Pro User);
- Nationality of the legal representative (only when you are a Pro User);
- Country of residence of the legal representative (only when you are a Pro User);
- Address of the legal representative (only when you are a Pro User).
The legal basis for the collection and use of data is the execution of a contract (CGU) to which you have subscribed or the taking of measures, at your request, before the conclusion of the contract (CGU) (art. 6 ( 1) (b) GDPR).
The legal basis for the collection and use of data provided by a Pro User is the performance of a contract (PI GATE Pro User Terms of Service) to which the Pro User has subscribed (Art. 6 (1) (b) GDPR).
We also determine your location (country) based on your IP address at the time of registration to display it on your profile. You can at any time choose to change your location (country, city or region) and make your city or region not visible to other members in the “My settings” section of your PI GATE account.
We collect and use your personal data for this purpose until your PI GATE account is deactivated or for 5 years from the time your account becomes inactive.
2.1.2. In order to authenticate you via Google, Facebook or Apple ID
If you sign up using your Google Ireland Ltd. (Ireland), Google LLC (USA) (“Google”), Meta Platforms Ireland Ltd. (Ireland), Meta Platforms, Inc. (US) (“Facebook”) or Apple Inc. (US) (“Apple”), or if you later choose to link your Google, Facebook or Apple account to your PI GATE account, you will be transferred from our Platform to the Facebook, Google or Apple website and prompted to enter your Facebook, Google or Apple ID account login information.
If you enter your Google login information, PI GATE will receive the following data from Google relating to your Google account (you can choose not to provide certain data):
- Profile picture ;
- First and last name ;
- Google Account ID;
- E-mail address.
If you enter your Facebook login information, PI GATES will receive the following data from Facebook relating to your Facebook account (you can choose not to provide your email address):
- Profile picture ;
- First and last name ;
- E-mail address ;
- Facebook account ID.
If you enter your Apple ID login information, PI GATES will receive from Apple the following data related to your Apple ID account (you can choose not to provide your email address using the Private Mail Relay Service from Apple):
- First and last name ;
- E-mail address ;
- Apple Account ID.
The data we obtain from Facebook, Google or Apple will be used to set up your PI GATES account. This means that we will use the member name of your Facebook, Google or Apple ID account as the member name for your PI GATE account, so that it is visible to other visitors to the Website and users of the Application. No one will have access to other data obtained from Facebook, Google or Apple on the Platform.
The collection and use of data is based on your consent (Art. 6 (1) (a) GDPR).
We collect and use your personal data for this purpose until your PI GATES account is deactivated or for 5 years from the time your account becomes inactive.
2.1.3. To allow you to configure your profile information
If you choose to add information to the profile of the account you create on the Platform, we collect and use the following data, subject to your consent to provide it:
- Full Name ;
- Gender;
- Date of birth ;
- Profile picture ;
- The metadata related to the photo you upload (geolocation, device identification number, date and time of the photo taken, etc.;)
- Holiday mode activation/deactivation;
- Your favorite items;
- Information you choose to provide in the “Profile” field.
Your profile picture, Vacation Mode activation/deactivation information and information you provide in the “Profile” field are visible to other Platform visitors, but other data entered by you is not visible .
Your consent is the legal basis for such collection and use (Art. 6 (1) (a) GDPR).
We collect and use your personal data for this purpose until your PI GATE account is deactivated or for 5 years from the time your account becomes inactive. Your photo’s metadata that contains personal data is immediately deleted.
2.1.4. To display relevant information about your activity on the Platform to other members
When you are a registered member of the Platform, we collect, use and make public on the Platform the following information, with the aim of providing other members with relevant information:
- Date of last login;
- Verification item;
- Number and member name of subscribers;
- Number and member name of tracked members;
- Number of “likes”.
Our legitimate interest in ensuring that our members have access to important information about each other forms the legal basis for such collection and use (Art. 6 (1) (f) GDPR).
We collect and use your personal data for this purpose until your PI GATE account is deactivated or for 5 years from the time your account becomes inactive.
2.1.5. To allow you to put your items on sale
If you list items for sale on the Platform, we will collect and use the following data for the purpose of creating, publishing or removing advertisements on the Platform (the list of information required differs depending on the category chosen for the item) :
- Title of the article (Service or Product);
- Item Description (Service or Product);
- Category of the article;
- Item brand;
- Item pictures;
- Item number;
- Metadata related to the photo you upload (geolocation, device identification number, date and time of the photo taken, etc.;)
- Price ;
- Delivery ;
- Delivery options.
Your consent is the legal basis for such collection and use (Art. 6 (1) (a) GDPR).
The personal data collected and used for this purpose is kept for 18 months and 7 days from the moment your account becomes inactive. Photos are kept for 3 months after the item is deleted. Your photo’s metadata that contains personal data is immediately deleted.
2.1.6. To activate your notifications on the Platform
When you are a registered member of the Platform, you may receive notifications on the Platform about your new subscribers, favorite posts, forum activity and other important messages.
The execution of a contract (CGU) to which you have subscribed constitutes the legal basis for the collection and use of the data (Art. 6 (1) (b) of the GDPR).
If you interact with a Pro User, your personal data for this purpose will be processed jointly by PI GATES and the Pro User. PI GATE is responsible for collecting personal data and transferring it to the Pro User. Please see Section 4 of this Privacy Policy for more information on joint control.
We collect and use your personal data for this purpose until your PI GATES account is deactivated or for 5 years from the time your account becomes inactive.
2.1.7. To enable you to communicate with other members
If you communicate with other members of the Platform, we collect and use the following data:
- Name of the member with whom you are communicating;
- Posts;
- Date and time of messages;
- Shared photos;
- Your device;
- Information on whether or not another member has seen your message;
- Other data indicated in the messages.
The execution of a contract (CGU) to which you have subscribed constitutes the legal basis for the collection and use of the data (Art. 6 (1) (b) of the GDPR).
If you interact with a Pro User, your personal data for this purpose will be that processed jointly by PI GATES and the Pro User. PI GATE must process personal data so that the Pro User has a means of communicating with other members and can carry out its functions. Please see Section 4 of this Privacy Policy for more information on joint control.
We collect and use your personal data for this purpose until your PI GATES account is deactivated or for 5 years from the time your account becomes inactive.
If you decide to delete a message from a conversation, it will be instantly hidden from you and the recipient, then permanently deleted after 3 months from the time you deleted it. The legal basis for storing deleted message data is our legitimate interest in ensuring the security of our Platform and our members (Art. 6 (1) (f) GDPR).
2.1.8. To enable you to leave reviews for other members on the Platform
If you leave reviews for other members, PI GATE collects and uses the following data for the purpose of making it publicly available on the Platform:
- Notice ;
- Assessment ;
- Member name;
- Date and time of the notice;
- Response to Notice.
Your consent is the legal basis for such collection and use (Art. 6 (1) (a) GDPR).
You can modify or delete the opinions you have left for other members at any time.
If you interact with a Pro User, your personal data for this purpose will be processed jointly by PI GATES and the Pro User. PI GATES is responsible for collecting personal data and publishing the exam on the Platform. Please see Section 4 of this Privacy Policy for more information on joint control.
We collect and use your personal data for this purpose until your PI GATES account is deactivated or for 5 years from the time your account becomes inactive. Reviews are then anonymized.
2.1.9. In order to receive the opinions of other members
When you receive reviews from other members, we collect and use the following data for the purpose of making it publicly available on the Platform:
- Notice ;
- Assessment ;
- Member name;
- Date and time of the notice;
- Your response to the review.
The legitimate interest of our members and PI GATES in building trust between PI GATES members forms the legal basis for such collection and use (Art. 6 (1) (f) GDPR).
If you interact with a Pro User, your personal data for this purpose will be processed jointly by PI GATES and the Pro User. PI GATES is responsible for collecting personal data and publishing the exam on the Platform. Please see Section 4 of this Privacy Policy for more information on joint control.
We collect and use your personal data for this purpose until your PI GATES account is deactivated or for 5 years from the time your account becomes inactive.
2.1.10. To enable you to post in the forum and discuss with our community
The PI GATE forum allows our community to discuss and support each other by sharing experiences and advice. You can create new forum topics or post comments in our forum. We collect and use the following data that you voluntarily submit on the Platform:
- Your member name;
- Your picture ;
- Forum topics you have created;
- Your posts on the forum;
- Photos shared in your publication;
- The date and time of your publication;
- The total number of your publications on the Platform;
- Your device;
- The number of “likes” on your publication;
- The number of “Likes” left by you on the publications of other members;
- Your favorite forum topics.
If you choose to post anonymously, other members will not be able to see your member name/photo. However, the PI GATES team will still be able to see your identity.
Your consent is the legal basis for such collection and use (Art. 6 (1) (a) GDPR).
You can delete and edit your own forum topics and posts at any time.
Unless you delete your forum topics or posts earlier, we collect and use your personal data for this purpose until your PI GATE account is deactivated or for 5 years from the time your account becomes idle.
2.1.11. In order to be able to send you important information regarding the Platform
If you register on the Platform, we will send you emails and messages via the Platform’s messaging system for the purpose of providing you with important notices, for example information regarding changes to the T&Cs or Privacy Policy. privacy.
The execution of a contract (in accordance with the T&Cs) to which you have subscribed (art. 6 (1) (b) of the GDPR) and compliance with the legal obligations to which PI GATES is subject constitute the legal basis for the collection and use of data (Art. 6 (1) (c) GDPR).
We collect and use your personal data for this purpose until your PI GATES account is deactivated or for 5 years from the time your account becomes inactive.
2.1.12. To determine if you are a Professional User and inform you
We will notify you when we consider you a Professional User and ask you to register as a Professional User on the Platform or convert your existing account to a Professional User account. To this end, we will collect your Platform usage data and take your activity into account, in order to determine whether you are considered a Pro User in accordance with our criteria if your turnover exceeds €200 / month. , and/or if we see that you have a significant number of communication with buyer users on our platform that shows that you have a significant number of transactions that pass outside our platform,
The legal basis for the collection and use of data is the performance of a contract (in accordance with our Terms of Service) to which you have subscribed (Art. 6 (1) (b) GDPR).
We collect and use your personal data for this purpose until your PI GATES account is deactivated or for 5 years from the time your account becomes inactive.
2.1.14. To provide you with customer support service
If you send us a question, request or complaint, we will collect and use the following data for the purpose of providing you with the customer support services you request on the Platform:
- Information relating to your profile;
- Information on the use of the Platform;
- Transaction information;
- Delivery information;
- Communications;
- Age ;
- Gender;
- IP adress ;
- Session information;
- Article announcements, photos and videos;
- Requests;
- Other information submitted by you.
The type of information we collect may vary depending on your request.
The execution of a contract (CGU) to which you have subscribed constitutes the legal basis for the collection and use of the data (Art. 6 (1) (b) of the GDPR).
If you interact with a Professional User, your personal data for this purpose will be processed jointly by PI GATES and the Professional User. PI GATES is responsible for collecting personal data and transferring it to a Professional User. The data will be processed by PI GATES and the Professional User so that the problems are solved at each phase. Please see Section 4 of this Privacy Policy for more information on joint control.
In order to respond to your requests, PI GATES provides your data to service partners who provide customer support services.
The following service providers are established in France and in the European Economic Area, but to offer you all the features and services promised by PI GATES we had collaborators who are based outside the European Economic Area, so your data may therefore be shared with our customer support agents and partners outside the European Economic Area. In these specific cases, the personal data is protected by the service providers who undertake to comply with the EU standard contractual clauses for transferring the data, as approved by the European Commission.
- Google LLC (USA);
- Apple Inc. (USA);
- Microsoft Corporation (USA);
- WCFM, Inc. (Ind).
- BookingWP, Spletra doo (LLC), Slovenia, EU;
- Wodprss Foundation;
- WooCommerce;
- Our payment service provider
The personal data collected and used for this purpose are kept for 2 years after the last update relating to your request. If your account is deleted, the personal data collected and used for this purpose will be deleted together with your account.
2.1.15. In order to resolve disputes related to any purchase between members
If you buy and/or sell and/or trade items (Services or Products) on the Platform and are involved in a dispute with another member, we will collect and use your personal data, held by PI GATES, necessary for the resolution of the dispute.
We base such collection and use on a legitimate interest in settling disputes between our members and defending the rights and interests of PI GATES (Art. 6 (1) (f) GDPR) and, where applicable, compliance with legal obligations to which PI GATES is subject (Art. 6 (1) (c) GDPR).
The personal data collected and used for this purpose is kept for 1 year after the resolution of a dispute.
2.1.16. To temporarily keep your account deactivated
If you decide to deactivate your account, we will make reasonable efforts to ensure that it is no longer visible on the Platform and to limit the use of your personal data. For 3 months, it is still possible to restore your account if it has been accidentally or wrongfully deactivated or in case you change your mind and want to use the Platform again, as well as to take action in the event that someone someone else would have accessed your account and deleted it without your knowledge.
The legitimate right of PI GATE and our members to restore your account if necessary (Art. 6 (1) (f) GDPR) and, where applicable, compliance with the legal obligations to which PI GATE is subject constitute the legal basis for such storage of your data (Art. 6 (1) (c) GDPR).
Personal data is kept for this purpose for 3 months from the date of deactivation of your PI GATES account.
At the end of these 3 months, we will permanently delete your account on our Platform.
2.2. To improve your experience when using the PI GATES Platform
We collect and use your personal data in order to improve your experience when using the Platform, by allowing you to personalize your news feed and your search results, by providing you with relevant suggestions and by keeping your previous searches, sending you notifications, and otherwise making your use of the PI GATES Platform more enjoyable.
The specific applicable legal basis for collecting and using your data is described in each of the sections below.
2.2.1. To personalize your newsfeed and search results
We also personalize the article news feed by evaluating your preferences based on the following:
- Gender;
- Age ;
- Country ;
- Language ;
- Information relating to your browsing activity on the Platform;
- Purchase history;
- Your preferences.
The legitimate interest of PI GATES and its members to make the Platform more convenient for our members and, through personalization, to allow you to see offers from other members that may be of most interest to you, constitutes the legal basis for such collections. and use (Art. 6 (1) (f) GDPR).
We collect and use your personal data for this purpose until your PI GATES account is deactivated or for 5 years from the time your account becomes inactive.
2.2.2. In order to prioritize items (Services or Products) with good value for money from reliable sellers
In order to determine whether you are offering good value for money items as a trusted seller, as described above, we will collect and use the following data from you when you sell your items on the Platform:
- Number of positive reviews;
- Information regarding the fact that the seller has items that are less expensive than 60% of similar items sold on the Platform (similarity is determined according to the category, quality of service or product sold).
We use the results to prioritize value-for-money items from trusted sellers when introducing items to new members, to increase the visibility of items uploaded by members who have chosen the same language as you and/or reside in the same country or region, articles added by new members or marked as favorites 3 or more times, and finally to show relevant articles on the Platform.
Our legitimate interest in prioritizing value-for-money items from trusted sellers to facilitate sales and member satisfaction on the Platform forms the legal basis for such collection and use (Art. 6 (1) (f ) of the GDPR).
We collect and use your personal data for this purpose until your PI GATE account is deactivated or for 5 years from the time your account becomes inactive.
2.2.3. In order to offer you relevant articles
If you choose to create advertisements for articles on the Platform, we will collect and use the data you provide in the advertisement (see 2.1.5 above), by analyzing it, in order to offer members who consult your articles of other relevant articles or to offer members your articles likely to be of interest to them.
Our legitimate interest in improving the Platform and ensuring that our members receive relevant suggestions and search results forms the legal basis for such collection and use (Art. 6 (1) (f) GDPR).
We collect and use your personal data for this purpose until your PI GATE account is deactivated or for 5 years from the time your account becomes inactive.
2.2.4. To improve search results on the Platform
We collect and use data provided in advertisements (see Section 2.1.5 above) relating to items that do not contain seller information to improve search results, by assessing the relevance of certain items when a specific search keyword is used, and for relevant categories to be automatically suggested for new listings. For this we only use item listings that are not tied to any particular seller.
Our legitimate interest in improving the Platform and ensuring that our members receive relevant suggestions and search results forms the legal basis for such collection and use (Art. 6 (1) (f) GDPR).
PI GATES uses service providers who provide data analysis services to PI GATES.
We collect and use your personal data for this purpose until your PI GATES account is deactivated or for 5 years from the time your account becomes inactive.
2.2.5. To save your recent searches
We save your search keywords in order to help you find articles already searched on the Platform. We collect and use the following data for the purpose of providing information about newly added articles on the Platform, based on the keyword you previously used to search:
- Your search history (last keywords used to search);
- Date and time of your search;
- Number of newly added items.
The legitimate interest of our members and PI GATES to improve search results on the Platform forms the legal basis for such collection and use (Art. 6 (1) (f) GDPR).
You can delete your search history at any time.
Unless you delete your search history earlier, we collect and use your personal data for this purpose until your PI GATES account is deactivated or for 5 years from the time your account becomes inactive.
2.2.6. To help you get more attention to your ads
If you decide to place an order for additional services, for example to benefit from the functionalities of upgrading to a Professional Account and of “Going Forward” in order to offer more visibility to your articles (Services and products) on the Platform, we will collect and use the following data:
- Information relating to your profile;
- Additional Services that you have purchased;
- Items you have selected for additional services;
- Duration of additional services;
- Date and time of additional services you have purchased;
- Prices for additional services;
- payment information;
- Invoices;
- Statistics of your items when using additional services.
The performance of a contract (your order for additional features under the TOS) to which you have subscribed constitutes the legal basis for the collection and use of data (Art. 6 (1) (b) GDPR).
To conclude a contract (CGU) with you, we will need your personal data. In the event that you do not provide us with this personal data, we will not be able to enter into and perform a contract (GCU) with you.
We collect and use your personal data for this purpose until your PI GATES account is deactivated or for 5 years from the time your account becomes inactive.
2.2.7. To notify sellers when you mark their items as favorites
If you mark an item (Service or Product) from the Platform as a favourite, PI GATES will notify the seller accordingly.
The legitimate interest of our members and PI GATES in facilitating sales on the Platform constitutes the legal basis for such collection and use (Art. 6 (1) (f) GDPR).
We collect and use your personal data for this purpose until your PI GATES account is deactivated or for 5 years from the time your account becomes inactive.
2.2.8. To allow you to follow other members
If a member to whom you are subscribed you can always consult their page with their articles (services and products) in your favorites.
Your consent is the legal basis for such collection and use (Art. 6 (1) (a) GDPR).
We collect and use your personal data for this purpose until your PI GATE account is deactivated or for 5 years from the time your account becomes inactive.
2.2.9. To improve our Platform
PI GATES is committed to providing you with the most powerful Platform available. When the platform is used, PI GATES collects information about the actions performed on it (button clicks, visit times, reading of notifications, other information relating to a particular case study) and other data described herein. Privacy Policy to help us make decisions about how to improve the Platform and make it an optimal experience for our members.
Our legitimate interest in maintaining the performance and improving the Platform forms the legal basis for such collection and use (Art. 6 (1) (f) GDPR).
We collect and use your personal data for this purpose until your PI GATES account is deactivated or for 5 years from the time your account becomes inactive.
2.2.10. In order to carry out investigations
We are always looking for ways to improve your experience using PI GATES. This is why we may invite you to take part in a survey and use your comments. For this purpose, we collect and use the following data:
- Your user ID;
- Your gender;
- Your age ;
- Where you reside;
- Your answers to our questions (for example, your satisfaction with the Platform, your needs regarding the Platform, the problems you encounter while using the Platform).
Our legitimate interest in receiving feedback from our members and using it to improve the Platform forms the legal basis for inviting you to participate in the survey (Art. 6 (1) (f) GDPR, Art. 13 (2) Directive 2002/58/EC of the European Parliament and of the Council of 12 July 2002 concerning the processing of personal data and the protection of privacy in the electronic communications sector (directive on privacy and electronic communications ) and Article 81 (2) of the Lithuanian Law on Electronic Communications).
We collect and use your personal data for this purpose until your PI GATES account is deactivated or for 5 years from the time your account becomes inactive.
If you wish to participate in the survey, the above information will be collected based on your consent (Art. 6 (1) (a) GDPR).
For our surveys, we use service providers who may be based outside the EU who may ensure data protection in their privacy policies.
We will anonymize your responses after 3 months – this means that the responses will no longer be associated with you.
2.2.11. In order to carry out interviews
In order to understand the needs of our users and improve your experience on the Platform, we conduct on-site or online interviews with you. For this purpose, we collect and use the following data:
- Your user ID;
- Your gender;
- Your age ;
- Your interests;
- The audio recording of your interview;
- Other data voluntarily submitted by you during the interview.
- Your professional information and data if you are registered as a professional user.
Our legitimate interest in receiving feedback from our members and using it to improve the Platform (Art. 6 (1) (f) GDPR) forms the legal basis for inviting you to participate in the on-site interview.
We collect and use your personal data for this purpose until your PI GATES account is deactivated or for 5 years from the time your account becomes inactive.
If you wish to participate in the interview, the above information will be collected based on your consent (Art. 6 (1) (a) GDPR).
We will anonymize your responses after 3 months – this means that the responses will no longer be associated with you.
2.2.12. To allow you to share your user journey
We are constantly improving our Platform and looking for ways to improve your experience using PI GATES. In the event that you give your consent, we allow you to share your user journey through our Platform. We will collect and use the following data:
- Your user ID;
- Your contact details;
- The date and time of the survey;
- The category to which you are assigned (for example, new member of our Platform);
- Your screen recording;
- Your voice recording;
- Your video recording.
Our legitimate interest in receiving feedback from our members and using it to improve the Platform constitutes the legal basis for inviting you to participate in sharing your user journey (Art. 6 (1) (f) GDPR).
We collect and use your personal data for this purpose until your PI GATE account is deactivated or for 5 years from the time your account becomes inactive.
If you wish to participate in the survey, the above information will be collected on the basis of your consent (Art. 6 (1) (a) GDPR).
We will anonymize your responses after 3 months – this means that the responses will no longer be associated with you.
2.2.13. In order to carry out the automatic translation of the content
In order to make the content available in the preferred language of our members, we have integrated an automatic translation solution into the Platform. We collect and use the following data, if you or other members want a translation:
- The information you provided in the “Profile” field and all the fields of your private or professional sellers account.
- Item descriptions;
- The opinions;
- The messages.
For machine translation purposes, PI GATES uses the services provided by Google LLC (USA), which is established outside the European Economic Area. In this case, the personal data is protected by the service provider who undertakes to comply with the EU standard contractual clauses for transferring the data, as approved by the European Commission.
The legitimate interest of PI GATES and its members in making the Platform more convenient and easier to understand for our members, constitutes the legal basis for such collection and use of your personal data (Art. 6 (1) (f) GDPR).
We collect and use your personal data for this purpose until your PI GATES account is deactivated or for 5 years from the time your account becomes inactive.
2.3. To ensure the security of your account and the Platform
PI GATE strives to ensure that our member accounts and the Platform itself are secure and protected from cyber attacks, unauthorized access and other related risks.
2.3.1. To track the number of visits to the Platform for security purposes
When you log in to the Website or Application, we collect and use the following data (log files), even if you are not logged in to the Website as a member:
- User ID;
- IP address of your device;
- Browser used by your device;
- Content and URLs to which you link;
- Date and time of your connections.
When accessed via mobile devices, the following log files are also captured as part of your use of the PI GATES Application:
- Model and manufacturer of your mobile device;
- Operating system used by your mobile device (iOS, Android, etc.).
This data is used for security purposes, in particular to prevent cyberattacks such as data capture and denial of service attacks, as well as prohibited multiple applications.
Our legitimate interest in protecting the Platform and ensuring its security, and the legitimate interest of our members in ensuring the security of their accounts on the Platform constitute the legal basis for such collection and use (Art. 6 (1) (f) of the GDPR).
The personal data collected and used for this purpose are kept for 3 months.
2.3.2. To help you avoid using a compromised password
If you decide to register using a password, or if you later decide to change your password, we will check it against those in a database of passwords compromised in previous breaches. data that has occurred on other platforms and services. In order to enable this functionality, we take the password, we hash it and then use the hash characters on our partners who have provided us with the basic structure of our platform (WordPress, Google, WooCommerce, WCFM) to perform a search the database for compromised passwords.
With this verification, we can protect your account by confirming whether you are using a password that is not known to have been compromised.
Our legitimate interest in protecting the Platform and ensuring its security, and the legitimate interest of our members in ensuring the security of their accounts on the Platform constitute the legal basis for such collection and use (Art. 6 (1) (f) of the GDPR).
We collect and use personal data for this purpose only for the duration necessary to perform password verification.
2.3.3. To allow you to reset your password
If you have forgotten your password or decide to change it for other reasons and do not have access to your email, we may ask you to answer a few security questions to verify your identity. . For this purpose, we will collect and use the following data:
- E-mail address;
- Date of birth;
- Registration date;
- Last transaction information;
Our legitimate interest in protecting the Platform and ensuring its security and the legitimate interest of our members in ensuring the security of their accounts on the Platform constitute the legal basis for said collection and use of your personal data (art. 6 ( 1) (f) GDPR).
We collect and use your personal data for this purpose until your PI GATES account is deactivated or for 5 years from the time your account becomes inactive.
2.3.4. In order to verify your account in case of suspicious actions related to it
If we detect actions considered suspicious by PI GATES on your account, we will ask you to perform a basic verification: confirm your email, Facebook or Google accounts. For the purposes of performing a basic audit, we will collect and use the following data:
- E-mail address ; Or
- Information received during authentication via Facebook or Google (as described in this privacy policy).
Our legitimate interest in protecting the Platform and ensuring its security, and the legitimate interest of our members in ensuring the security of their accounts on the Platform constitute the legal basis for such collection and use (Art. 6 (1) (f) of the GDPR).
We collect and use your personal data for this purpose until your PI GATE account is deactivated or for 5 years from the time your account becomes inactive.
2.3.5. In order to perform phone number verification and 2-step verification
If you decide to apply an extra layer of protection to your account and enable phone verification, we will use your phone number to enable this feature. Our legitimate interest in offering our users additional measures to protect their account forms the legal basis for such collection and use (Art. 6 (1) (f) GDPR).
You may also be prompted to check your phone for suspicious activity on your account. In this case, the verification is mandatory and the collection and use of personal data is based on the execution of a contract (CGU) to which you have subscribed (art. 6 (1) (b) of the GDPR) .
When you verify your phone number, PI GATES will collect and use your phone number for 2-step verification purposes.
Personal data is necessary for the mandatory verification to perform a contract (CGU) with you. In the event that you do not provide us with this personal data, we will not be able to enter into and perform a contract (GCU) with you.
In order to perform phone number verification and 2-step verification, we use our partners’ service provider which allows us to send you verification messages or make verification calls to dictate the verification code when you have not verified your phone number within 5 minutes. Although this will result in your data being shared outside of the European Economic Area, it is protected by the service provider who agrees to abide by the EU Standard Contractual Clauses to transfer the data in accordance with which has been approved by the European Commission.
We collect and use your personal data for this purpose until your PI GATES account is deactivated or for 5 years from the time your account becomes inactive.
2.3.6. In order to perform a payment source security check
As part of the security process, we ask our members to provide verification of their payment source, we use the services of our payment service payment partners between our platform and the buyer user’s bank and the user seller on our platform. In order to perform such security checks, PI GATE collects and uses the following personal data:
- Username ;
- When we carry out a security check of a bank card, namely the information contained on a photo of the bank card: first name, last name, expiry date of the card and the last four digits of the card number, and the other information visible on the front of the card if the member chooses not to cover it;
- When we perform a security check of a bank account, namely the information contained in a photo/screenshot of the bank statement listing the most recent charges: date and description of the last PI GATES related charges and other information from payment if the member chooses not to blur them.
Our legitimate interest in protecting the Platform and ensuring its security, and the legitimate interest of our members in ensuring the security of their accounts on the Platform constitute the legal basis for such collection and use (Art. 6 (1) (f) of the GDPR).
The personal data collected and used for this purpose is kept for 4 days after the security check.
2.3.7. In order to perform PayPal account security verification
As part of the security process, we ask our members to verify ownership of their PayPal accounts, when there were no actual charges. As part of this process, PI GATES collects and uses the following data:
- Username ;
- Registration email address;
- Information contained in the screenshot(s) of the PayPal profile: full name, address and other visible data of the account holder.
As part of the security process, we also require our members who use PayPal to verify ownership of their PayPal accounts. As part of this process, PI GATES collects and uses the following data:
- Username ;
- Registration email address;
- Information contained in the screenshot(s) of the most recent PI GATES order detail statement: date, amount, account holder’s full name, shipping address and other visible data.
Our legitimate interest in protecting the Platform and ensuring its security, and the legitimate interest of our members in ensuring the security of their accounts on the Platform constitute the legal basis for such collection and use (Art. 6 (1) (f) of the GDPR).
The personal data collected and used for this purpose is kept for 4 days after the security check.
2.3.8. To ensure that ads comply with our Authenticity Policy
For certain ads, we collect and use the following data to ensure that those ads comply with our Authenticity Policy:
- Information provided in the advertisement;
- Information relating to the authenticity of the item: for example, photographs of the receipt, certificate, label, logo, pattern, stitching, original packaging, date code, the authenticity code or any other relevant information to demonstrate the authenticity of the item (product or service).
Our legitimate interest in protecting the Platform and our members against possible infringement constitutes the legal basis for such collection and use of your personal data (Article 6 (1) (f) of the GDPR).
PI GATES may use the service provider to verify whether certain items published in advertisements on PI GATE appear to be genuine or not. The service providers may be based outside the European Economic Area, any personal data processed by this service provider is protected by the latter’s adherence to the EU standard contractual clauses relating to the transfer of data , as approved by the European Commission.
We may share listing photos and other proof of authenticity, without your personal data, with trademark owners to verify certain items.
The personal data collected and used for this purpose are kept for 2 years as long as they are necessary for the purpose of resolving a dispute between our users.
2.3.9. In order to complete an account ownership verification
As part of the security process, we may require our members to verify ownership of their PI GATES accounts. In order to confirm your identity, we will need one of the following proofs:
- A photo/screenshot of your bank statement showing your recent debit(s) on PI GATES;
- A photo/screenshot of the detailed PayPal statement of the most recent PI GATES orders: the date, total amount, delivery address and full name of the account holder must be visible);
- Proof of address: This can be a utility bill no older than 3 months showing your name and current address (e.g. gas, electricity, water, landline, but not mobile), or a photo/screenshot of your bank statement where your billing address is visible;
- A photo of the credit card used to make your purchases on PI GATES (the photo must show the full name of the cardholder, the last 4 digits and the expiry date of the card);
Our legitimate interest in protecting the Platform and ensuring its security and the legitimate interest of our members in ensuring the security of their accounts on the Platform constitute the legal basis for said collection and use of your personal data (art. 6 ( 1) (f) GDPR).
The personal data collected and used for this purpose are kept for 3 years from the date of receipt of the proof.
2.3.10. To enable you to report inappropriate behavior or content
If you choose to report an inappropriate post, forum activity, member, item, spam or scam email, we will collect and use the following data for the purpose of maintaining the security of the Platform and his members:
- The reported content;
- The reason for the report;
- The information provided in the report;
- The date and time of your report.
Our legitimate interest in protecting the Platform and ensuring its security and the legitimate interest of our members in ensuring the security of their accounts on the Platform constitute the legal basis for said collection and use of your personal data (art. 6 ( 1) (f) GDPR).
We collect and use your personal data for this purpose until your PI GATES account is deactivated or for 5 years from the time your account becomes inactive.
2.3.11. To report posts of a suicidal nature
In exceptional cases, when we notice suicidal posts on our platform, we may report them to the police. In such cases, we will collect, use and disclose the following data for the purpose of reporting suicidal posts:
- Username ;
- E-mail address ;
- Full Name ;
- IP addresses and last connections;
- Phone number (if verified);
- Screenshot/link to the forum or newsfeed post where the suicide claim appears.
The protection of your vital interests forms the legal basis for such collection and use (Art. 6 (1) (d) GDPR).
We collect and use your personal data for this purpose until your PI GATE account is deactivated or for 5 years from the time your account becomes inactive.
2.4. In order to supervise the respect and application of the T&Cs
PI GATE actively monitors compliance with and application of the T&Cs in order to ensure the security of your account and the Platform.
2.4.1. In order to calculate the confidence score
In order to ensure the security of the Platform and its members, PI GATES performs automated decision-making and gives each member a “trust score” calculated using an algorithm, which makes it possible to maintain a blacklist personal data of members suggesting illegal activities. The “trust score” indicates the likelihood of illegal use of the Platform.
Our algorithm takes into account members’ comments on a forum, messages to other members, articles offered on the Platform, transactions, reports about the member by other members, the member’s profile and contact details, Member’s violations of our TOS, IP addresses, browser fingerprinting, and other content Member provides to us.
When the member’s rating reaches certain thresholds, his/her use of the Platform is limited or he/she is asked to verify his/her phone number, email or Google or Facebook accounts.
Our legitimate interest in protecting the Platform and its users and ensuring its security, and the legitimate interest of our members in ensuring their security on the Platform constitute the legal basis for such collection and use (Art. 6 (1) (f) of the GDPR).
We collect and use your personal data for this purpose until your PI GATES account is deactivated or for 5 years from the time your account becomes inactive.
2.4.2. In order to enforce the filtering of unwanted mail (spam)
In order to protect our members and the Platform, we use spam filtering tools. These tools contain a list of keywords that are commonly associated with spam emails. If your messages include the aforementioned keywords, they are stopped by said tools and manually reviewed before being sent to other members.
Our legitimate interest in protecting the Platform and its users and ensuring its security, and the legitimate interest of our members in ensuring their security on the Platform constitute the legal basis for such collection and use (Art. 6 (1) (f) of the GDPR).
We collect and use your personal data for this purpose until your PI GATES account is deactivated or for 5 years from the time your account becomes inactive.
2.4.3. To moderate your activity on the Platform
In order to ensure the security of the Platform and its members, we regularly moderate your activity on the Platform. We may check your listings automatically or check your listings, comments and messages when we receive reports from other members or third parties.
If you communicate with another PI GATES member through private messages and you or another member sends us a report or forwards information about a transaction, we collect and use the information in your communication to track a violation. potential of our T&Cs.
Our legitimate interest in protecting the Platform and its users and ensuring its security, and the legitimate interest of our members in ensuring their security on the Platform constitute the legal basis for such collection and use (Art. 6 (1) (f) of the GDPR).
We collect and use your personal data for this purpose until your PI GATES account is deactivated or for 5 years from the time your account becomes inactive.
2.4.4. To issue and enforce warnings
If, as a member, you violate our TOS or take other actions that result in you receiving a warning, we collect and use the following data to issue and enforce the warning:
- Username ;
- Type of warning received by the member;
- Date the member received the warning.
Our legitimate interest in protecting the Platform and its users and ensuring its security, and the legitimate interest of our members in ensuring their security on the Platform constitute the legal basis for such collection and use (Art. 6 (1) (f) of the GDPR).
We collect and use your personal data for this purpose until your PI GATES account is deactivated or for 5 years from the time your account becomes inactive.
2.4.5. To remove or hide articles that violate the PI GATE TOS
If you submit items that violate our TOS, we will remove or hide them. However, we will retain the removed ads as evidence of the violation. For this purpose, PI GATES uses the personal data included in the advertisement as specified in this privacy policy.
Our legitimate interest in protecting the Platform and its users and ensuring its security, and the legitimate interest of our members in ensuring their security on the Platform constitute the legal basis for such collection and use (Art. 6 (1) (f) of the GDPR).
Deleted ads are retained for 30 days after removal.
2.4.6. In order to detect and lock down compromised accounts
To protect our members and the Platform, we regularly check for suspicious activity to detect compromised accounts. If we determine that your account might be compromised or if we receive your request, we may need to lock your account.
Our legitimate interest in protecting the Platform and its users, and in ensuring its security and the legitimate interest of our members in ensuring their security on the Platform constitute the legal basis for said collection and use of your personal data (Art. 6 ( 1) (f) GDPR).
We collect and use your personal data for this purpose until your PI GATES account is deactivated or for 5 years from the time your account becomes inactive.
If you send too many messages in a short period of time, you may be suspended for 1 to 8 day(s). For this purpose, PI GATE collects and uses the suspension time and duration.
Our legitimate interest in protecting the Platform and its users and ensuring its security, and the legitimate interest of our members in ensuring their security on the Platform constitute the legal basis for such collection and use (Art. 6 (1) (f) of the GDPR).
We collect and use your personal data for this purpose until your PI GATES account is deactivated or for 5 years from the time your account becomes inactive.
2.4.8. In order to enforce the prohibitions
If you violate the PI GATES TOS in a way that results in your exclusion, we will use the reason for your exclusion, the time and your profile data.
Our legitimate interest in protecting the Platform and its users and ensuring its security, and the legitimate interest of our members in ensuring their security on the Platform constitute the legal basis for such collection and use (Art. 6 (1) (f) of the GDPR).
The personal data collected and used for this purpose is kept for 3 months from the moment you were blocked.
2.4.9. To enforce blocked IP addresses
We will collect, use and block your IP address if it shows signs of cyberattacks or other Platform security risks in order to protect the Platform.
Our legitimate interest in protecting the Platform and its users and ensuring its security, and the legitimate interest of our members in ensuring their security on the Platform constitute the legal basis for such collection and use (Art. 6 (1) (f) of the GDPR).
The personal data collected and used for this purpose are kept for 5 years.
2.5. In order to allow you to pay for items
Payments on the Platform are made through payment service providers who provide payment processing and escrow services.
We need most of your personal data to enter into a contract (GCU) with you. In the event that you do not provide us with this personal data, we will not be able to conclude and perform a contract (GTU) with you (Art. 6 (1) (b) GDPR). Some of your data is necessary to meet the legal obligations of our payment service providers when you are a member of our Platform (Art. 6 (1) (c) GDPR). In the event that you do not provide us with this personal data, we or our payment service providers will not be able to comply with legal requirements and we will not be able to provide our services.
This data is also used to improve the Platform so that we can provide a better experience for our members.
2.5.1. To allow you to make a purchase or add a credit card for payment
When you add a credit card or purchase an item or additional services through the Platform, we collect and use the following data for the purpose of enabling you to make payments:
- Full Name ;
- The first six and last four digits of your credit card number;
- Expiration date.
When you add a bank card or purchase an item or additional services through the Platform, the payment service provider receives the following data:
- The first and last name of the credit card holder;
- The bank card number;
- Expiration date ;
- Security code (CVV/CVC).
The execution of a contract (in accordance with the T&Cs) to which you have subscribed constitutes the legal basis for the collection and use of data (Art. 6 (1) (b) of the GDPR).
To conclude a contract (CGU) with you, we will need your personal data. In the event that you do not provide us with this personal data, we will not be able to enter into and perform a contract (GCU) with you.
If you agree, we will store your credit card details for future use.
Your consent is the legal basis for such collection and use (Art. 6 (1) (a) GDPR).
We collect and use your personal data for this purpose until your PI GATE account is deactivated or for 5 years from the time your account becomes inactive.
2.5.2. To allow you to add a bank account for withdrawal purposes
When you add a bank account for withdrawal purposes, we collect and use the following data for the purpose of enabling you to withdraw money:
- The first and last name of the account holder;
- Account number ;
- Address.
The execution of a contract (in accordance with the T&Cs) to which you have subscribed constitutes the legal basis for the collection and use of data (Art. 6 (1) (b) of the GDPR).
To conclude a contract (CGU) with you, we will need your personal data. In the event that you do not provide us with this personal data, we will not be able to enter into and perform a contract (GCU) with you.
We collect and use your personal data for this purpose until your PI GATE account is deactivated or for 5 years from the time your account becomes inactive.
2.5.3. To enable you to pay and receive payments on our Platform
If you choose to pay a seller or additional services by credit card, PayPal, Google Pay, Apple Pay or any other payment method integrated into the Platform, or if you use other services on the Platform for which a are applied, the transaction in question will be collected and used via our electronic payment system, and our payment service provider or the other payment methods on PI GATE (see our TOS), these online payment methods are managed by our partners of online payment systems who will be responsible for processing your data necessary to conclude online payments. To use online payment you will need to provide us with the following information, which we will transfer to our online payment system partners:
- Your first and last name;
- The billing address.
If you use the electronic payment system with one of our online payment system partners, the payment system of our payment service provider will collect the required payment information depending on the payment method chosen (e.g. card banking, PayPal, Google Pay, Apple Pay or other). Payment will then be made through the payment system of our payment service provider and the holder or facilitator of the payment method you have selected. The data protection rules of the payment system of our payment service provider and the holder or facilitator of the means of payment you have selected will then be applied. For more information on the payment procedure, please consult our T&Cs.
If you are using a credit card as your payment method, PI GATE will only see the cardholder’s first and last name, the first six and last four digits of your credit card number, and the expiration date. This information will be used by us only for the purpose of confirming payment.
If you purchase an item from a Professional User, your personal data for this purpose will be processed jointly by PI GATE and the Professional User. PI GATES is responsible for collecting the personal data necessary for a Professional User (Freelance, Pro/ Month, Pro/ Year, Gold/ Month or Gold/ Year) to identify transactions, and for transferring said data to the ‘Professional User. Please see this Privacy Policy for more information on joint control.
Additionally, if you are a seller on PI GATES and wish to receive payments from buyers through the aforementioned electronic payment system for the purchase of your products, you will need to create an electronic wallet with the system. from our payment service provider (referred to on the Platform as a “PI GATE Balance”). To do this, you will need to provide us with the following data:
- The first and last name of the account holder;
- His date of birth;
- The billing address.
For the purpose of setting up a wallet and using the electronic payment system of PI GATES, and our payment service provider act as joint controllers and bear joint responsibility for the processing.
Our payment service provider, within the framework of the regulated services provided to our members as an electronic money institution, must in particular collect and use personal data for the following purposes: opening and management of the wallet; receipt and execution of payment transactions; management of the relationship with customers and their complaints; fight against money laundering and the financing of terrorism. In this context, PI GATES only partially determines the means used to carry out the collection and use of your aforementioned data. In this context,
PI GATE uses the services of our payment service provider to generate the input fields on its payment page to collect payment data. The purpose of this processing is determined by PI GATES, as publisher of the Platform and its payment page. However, our payment service provider determines the data entry fields and communicates with the payment service provider selected by them.
You can learn more about how our payment service provider collects and uses your data by reviewing our payment service provider’s privacy policy.
The execution of a contract (in accordance with the T&Cs) to which you have subscribed constitutes the legal basis for the collection and use of data (Art. 6 (1) (b) of the GDPR).
To conclude a contract (CGU) with you, we will need your personal data. In the event that you do not provide us with this personal data, we will not be able to enter into and perform a contract (GCU) with you.
We collect and use your personal data for this purpose until your PI GATES account is deactivated or for 5 years from the time your account becomes inactive.
Nature of the agreement between PI GATES and the payment system of our payment service provider on joint responsibilities (Art. 26 (2) sentence 2 GDPR)
We would like to inform you of the nature of our joint liability agreement with our payment service provider’s payment system, that PI GATES and our payment service provider’s payment system are joint controllers under art. 26 (1) sentence 1 GDPR. The joint control of PI GATES and the payment system chooses is limited to the collection and disclosure of data to the payment system of our payment service provider by transmission, and includes the processing of data for the configuration of your door. -cash.
Since there are two controllers, we want to explain who is responsible for what. PI GATES is responsible for informing you about the processing of personal data pursuant to Art. 13 and s. 14 of the GDPR, which is provided to you above this section. PI GATES is also responsible for providing you with the nature of the agreement between PI GATES and the payment system chosen as our payment service provider, pursuant to art. 26 (2) sentence 2 GDPR.
Point of contact for the exercise of rights: For any request to exercise your right or any complaint relating to the collection and use of the aforementioned data, you should first contact PI GATE directly, as we are the main point of contact (Art. 26 (1) sentence 3 GDPR) for such questions. However, if you need to contact our payment service provider directly. Your rights in this context correspond to the right to request from the controller access (Art. 15 GDPR) to personal data as well as their rectification (Art. 16 GDPR) or deletion (Art. 17 GDPR), or the restriction of the processing concerning you (art. 18 of the GDPR), or to oppose the processing (art. 21 of the GDPR) as well as the right to data portability (art. 20 of the GDPR). We acknowledge that you may, in general, contact PI GATE or our payment service provider to exercise your respective rights. PI GATES and our payment service provider will forward your request to the other party where necessary to satisfy the rights of the data subject.
All other rights with respect to GDPR are satisfied by PI GATES and the payment system chooses as our payment service provider. These other obligations do not directly involve you as a data subject, but rather relate to general controller obligations, such as maintaining security measures and keeping a record of processing activities.
2.5.4. To enable “Know Your Customer” (KYC) checks on our Platform
In order to enable verifications for the identification of (Sellers and Buyers) on our Platform, As soon as you reach the KYC limits set by our payment service provider, our payment service provider will ask you to provide a copy of your passport, identity card or driver’s license, including the provisional license. In this case, we will authorize our payment service provider to collect the following data from you in order to allow our payment service provider, as payment service provider, to carry out an identity verification (entitled “Know Your Customer” (Know Your Customer, KYC):
- Full Name ;
- Date of birth ;
- Country ;
- Address ;
- Information present on the document provided (the exact list depends on the document provided): document number, photo, gender, nationality, date of issue, date of expiry, place of birth, personal code, signature, other information on a document particular ;
- Full name of the legal or organizational representative (only when you are a Professional User);
- Date of birth of the legal or organizational representative (only when you are a Professional User);
- Address of the legal or organizational representative (only when you are a Professional User);
- Identity card of the legal or organizational representative (only when you are a Professional User);
- Company address (only when you are a Professional User);
- SIRET number (only when you are a Professional User);
- Proof of registration (only when you are a Professional User);
- Company status (only when you are a Professional User).
To this end, PI GATES has implemented our payment service provider’s API, a technical measure that allows you to submit a copy of your document and other data to our payment service provider without leaving the platform. . All copies of documents are sent directly to our payment provider, without being saved on PI GATE’s systems.
This is necessary to meet our legitimate interest in providing our payment service provider with the information necessary for it to comply with the legal obligations to which it is subject (Art. 6 (1) (f) of the GDPR).
2.5.5. To carry out Politically Exposed Person (PEP) checks on our Platform
In rare cases, additional information may be needed to continue using PI GATES. When you have a lot of transactions on our Platform, our payment service provider may ask us to carry out further checks as part of anti-money laundering and anti-terrorist financing measures. In this case, we collect and use the following personal data provided in a Politically Exposed Persons (PEP) statement:
- Full Name ;
- Date and place of birth ;
- Country of Residence ;
- Address ;
- Telephone number;
- E-mail address ;
- Function exercised and country where the function is exercised;
- Origin of funds used on the Platform or destination of funds;
- Information about family members who are PEPs (relation to PEPs, full names, dates and places of birth);
- Current job ;
- Date ;
- Signature.
This is necessary to comply with legal obligations to which our payment service provider is subject (Art. 6 (1) (c) and 9 (2) (g) GDPR).
Personal data collected and used for the above purposes is retained until such information is transferred to our payment service provider.
2.5.6. In order to make refunds
If an item (Product or service) you purchase (is never shipped or service never provided, arrives damaged or not as described and you make a complaint, we collect and use the data used to make a purchase for the purpose of a refund.
The execution of a contract (CGU) to which you have subscribed constitutes the legal basis for the collection and use of the data (Art. 6 (1) (b) of the GDPR).
To conclude a contract (CGU) with you, we will need your personal data. In the event that you do not provide us with this personal data, we will not be able to enter into and perform a contract (GCU) with you.
Transaction data is retained for 12 months from the day of the transaction.
2.5.7. To transfer your information to a Professional User
If you purchase an item from a Professional User, we collect and transfer your email address to the Professional User directly so that the Professional User can fulfill their obligation to issue you an invoice.
We must do this in order to meet our legitimate expectations which consist in providing the Professional User with the information he needs to comply with the legal obligation (to issue an invoice) to which he is subject (Art. 6 (1) (f) GDPR).
Your personal data for this purpose will be processed jointly by PI GATES and the Professional User. PI GATE is responsible for collecting personal data and transferring it to the Professional User. Please see this Privacy Policy for more information on joint control.
2.5.8. To maintain financial records
If you engage in buy-sell and/or other transactions when using the Platform, PI GATES will collect and use the following data in order to perform its accounting duties:
- Full Name ;
- Username ;
- Address ;
- VAT identification number (if applicable);
- Value and description of the goods and/or services provided.
This is necessary to comply with the legal obligations to which PI GATES is subject (Art. 6 (1) (c) GDPR).
Financial regulations oblige us to keep accounting documents that confirm transactions for 10 years.
2.6. To enable the delivery of items purchased on the Platform
PI GATES strives to make the delivery of items purchased on the Platform as easy and convenient as possible, by offering various delivery methods on the Platform.
We need most of your personal data to enter into a contract (GCU) with you. In the event that you do not provide us with this personal data, we will not be able to enter into and perform a contract (GCU) with you.
This data is also used to improve the Platform so that we can provide a better experience for our members.
2.6.1. In order to allow you to send or receive items (Product or service):
If you choose to enter your delivery information or when you buy, sell, or trade items, we collect and use the following data you provide for shipping and shipping purposes:
- Full Name ;
- Country ;
- City ;
- Address ;
- Telephone number;
- E-mail address ;
- Signature ;
- Address of the parcel delivery point;
- Parcel tracking number;
- Confirmation of package delivery;
- Other delivery information required by a particular shipping service provider.
The execution of a contract (CGU) to which you have subscribed constitutes the legal basis for the collection and use of the data (Art. 6 (1) (b) of the GDPR).
To conclude a contract (CGU) with you, we will need your personal data. In the event that you do not provide us with this personal data, we will not be able to enter into and perform a contract (GCU) with you.
If you purchase an item (product or service) from a Pro User, your personal data for this purpose will be processed jointly by PI GATES and the Pro User. PI GATE is responsible for the collection of personal data and its transfer to the Professional User or, in the case of the use of integrated delivery service providers, its transfer to an integrated delivery service provider. Please see this Privacy Policy for more information on joint control.
We provide personal data collected and used for this purpose to the following recipients:
- Seller of the item (service or product);
- If we are unable to collect tracking information directly from a particular shipping provider or if the item being sold is a service provided by the particular seller or professional seller. In this case the seller undertakes at its own responsibility to protect the personal data are protected by the service provider who undertakes to respect the standard contractual clauses of the EU to transfer the data as approved by the European Commission.
- If the chosen transport provider integrates its shipping services with the services of PI GATES, we also provide it directly with the above-mentioned data:
Otherwise, the seller is required to follow the instructions and provide your data to the transport provider to ensure the tracking of packages or the direct pick-up of the purchased item (product or service) or the proper delivery of the service purchased by the buyer on our platform.
The personal data collected and used for this purpose are kept for 10 years.
2.7. In order to carry out marketing activities
PI GATES seeks to involve its members in marketing campaigns that benefit their members. Likewise, we want to present you with marketing material that is both relevant and attractive.
2.7.1. To be able to send you marketing emails
You can subscribe to our newsletter and other marketing emails (“marketing emails”). When you register, we ask for your permission to use your email address to send you marketing emails containing the latest information about our products and services, in particular regarding the goods available on the Platform, special offers and marketing campaigns. If you do not give your consent when you register, you can change your mind at any time and agree to receive marketing emails by modifying your PI GATES account settings.
We base such collection and use on your consent (Art. 6 (1) (a) GDPR, Art. 81(1) Lithuanian Electronic Communications Law).
You can give and withdraw your consent to send marketing emails at any time, with future effect. In your PI GATES account, you can adjust your settings to choose which emails you want to receive or disable the sending of any marketing emails in the future. Alternatively, you can click “Unsubscribe” at the end of the marketing email. Withdrawing permission will not affect the legality of previously implemented collection and use.
In order to send marketing emails, PI GATES uses the services provided by our service provider partners, which may be based outside the European Economic Area. In this case, the personal data is protected by the service provider who undertakes to comply with the EU standard contractual clauses for transferring the data, as approved by the European Commission.
We collect and use your personal data for this purpose until your PI GATES account is deactivated or for 5 years from the time your account becomes inactive.
2.7.2. To personalize marketing messages
PI GATES will use the data used to register you on the Platform and those relating to your PI GATES account, data from your activity on the forum, your log files and other means to personalize the marketing messages and advertisements presented to you. .
We base such collection and use on our legitimate interest to present you with marketing messages that we consider relevant to you (Art. 6(1) (f) GDPR).
In order to personalize marketing messages to you, PI GATES uses services provided by our service delivery partners, which may be located outside the European Economic Area. In this case, the personal data is protected by the service provider who undertakes to comply with the EU standard contractual clauses for transferring the data, as approved by the European Commission.
We collect and use your personal data for this purpose until your PI GATES account is deactivated or for 5 years from the time your account becomes inactive.
2.7.3. To contact you for advertising and/or revenue opportunities
If you register on the Platform, we may contact you by e-mail or via the Platform’s messaging system to offer to share your content (eg photos) on our social media profiles, to participate in our marketing campaigns, to share your contact details with the press or for any other advertising and/or revenue opportunities. This helps us ensure that only members who give their consent are featured on our social media profiles or benefit from advertising and/or revenue opportunities.
We base such collection and use on our legitimate interest in increasing publicity for you and PI GATES and/or providing revenue opportunities to you (Art. 6 (1) (f) GDPR).
If you consent, we may verify your profile information to ensure that only members who are reputable (i.e. abiding by the TOS) are offered advertising opportunities and/or income by us. The collection and use of your personal data for this purpose is based on your consent (Art. 6 (1) (a) GDPR).
If you consent to participate in advertising and/or revenue opportunities offered by us, the further collection and use of your personal data will be based on your consent (Art. 6 (1) (a), GDPR ).
If you consent to participate in advertising and/or revenue opportunities offered by us, the further collection and use of your personal data will be based on your consent (Art. 6 (1) (a), GDPR ).
We collect and use your personal data for this purpose until your PI GATES account is deactivated or for 5 years from the time your account becomes inactive.
The messages themselves are deleted after 12 months.
2.7.4. In order to carry out advertising campaigns involving you
If you agree to participate in our advertising campaigns, we will use your telephone number to contact you with a proposal to participate and give you more details about the project.
If you enter into a contract with PI GATE related to the advertising campaign, we will collect and use the following data for the purpose of fulfilling and performing a contract between you and PI GATES:
- Full Name ;
- Date of birth ;
- Nationality ;
- Information about your company certificate or your individual professional activity.
If you provide your address and photos of your interior, we will use them to come to your home and film the advertisement. If you give your consent, we may also include your name, age, city or story in advertising campaigns.
We base your invitation to participate in our advertising campaigns on our legitimate interest in increasing publicity about you and PI GATE (Art. 6 (1) (f) GDPR). If you agree, your participation in our advertising campaign will be based on a contract between PI GATE and you (Art. (6) (1) (b), GDPR).
This data may be transferred to our partners (advertising agencies, administrators) who are responsible for implementing the advertising campaign.
Personal data from your participation in our advertising campaign is necessary to perform a contract with you. In the event that you do not provide us with this personal data, we will not be able to enter into and perform a contract with you.
We collect and use your personal data for this purpose until your PI GATE account is deactivated or for 5 years from the time your account becomes inactive.
2.7.5. To allow us to publish your content on our social media accounts
If you allow us, we will post your content to our social media accounts for marketing and public relations purposes.
We base such collection and use on your consent (Art. 6(1) (a) GDPR).
You can give and withdraw your consent at any time by logging into the Platform and changing the relevant settings in the privacy settings.
In order to publish your content on our social media accounts, we provide data to the operators of the following social media platforms:
As the operators of the following social media platforms are established outside the European Economic Area, your data may therefore be transferred outside the European Economic Area. In these specific cases, the personal data is protected by the operators who undertake to comply with the EU standard contractual clauses for transferring the data, as approved by the European Commission:
- LinkedIn Corporation (United States);
- Google LLC (USA);
- Meta Platforms, Inc. (USA).
We collect and use your personal data for this purpose until your PI GATES account is deactivated or for 5 years from the time your account becomes inactive.
2.7.6. To enable you to see personalized advertisements
With your consent, PI GATES will allow its advertising service partners to collect your IP address and/or mobile device identifier, place their cookies on your devices and then use this data to personalize advertisements to you. are presented. This means that with your consent, you will receive advertisements based on your interests and activity on the Platform. Namely, advertising service partners will collect and use the following data:
- The IP address of the connection;
- The mobile device identifier;
- Advertising ID;
- Information on the websites consulted by the visitor (list of pages and products consulted, selected, placed in the shopping cart or purchased on the Platform);
- URL of the pages consulted by the visitor (“referrer”), URL of the previous page consulted by the visitor;
- Technical information relating to the visitor’s browser, device type and operating system version (“user agent”);
- Time stamp (date, time);
- Information about possible relationships among different browsers and devices;
- Other Information Collected by a Specific Advertising Service Provider.
The legal basis for doing this is Art. 61(4) of the Lithuanian Law on Electronic Communications. Insofar as it concerns personal data, we base such collection and use on your consent (Art. 6 (1) (a) GDPR).
You can, at any time, choose not to receive personalized marketing and advertisements by changing the relevant settings on the Platform. Withdrawing permission will not affect the legality of previously implemented collection and use.
In order to enable our service providers to show you personalized advertisements, we provide your data to partners who provide personalized advertising services.
For this purpose, the information is collected by advertising service partners and is not stored by PI GATES.
2.7.7. To assess the effectiveness of promotional campaigns
When you use the Platform, PI GATES analyzes its marketing activities and how you use the Platform (when you register, log in, create an ad, sell, trade or buy something, upload a picture of an item, open our Application, register or install the application, etc.) in order to evaluate the effectiveness of promotional campaigns and to better understand the behavior of visitors when they viewed a certain advertisement and consulted our platform or downloaded our Application.
We base this collection and use on our legitimate business interest to assess the effectiveness of our promotional campaigns in order to improve them (Art. 6(1)(f) GDPR).
In order to carry out the aforementioned evaluation, PI GATES provides your data to service providers who provide services for evaluating the effectiveness of promotional campaigns.
Our service provider may be established outside the European Economic Area. In this case, the personal data is protected by the service provider who undertakes to comply with the EU standard contractual clauses for transferring the data, as approved by the European Commission.
In order to optimize our advertising campaigns, we send certain information about your activities, such as information about your open applications, sessions, registrations, logins, information about your article additions, photo uploads for articles or your purchases of items, etc. on the advertising platforms of Google and Facebook. Thus, we transfer the data of your activities to the following recipients:
- Meta Platforms, Inc. (USA). The personal data is protected by the service provider who undertakes to comply with the EU standard contractual clauses for transferring the data as approved by the European Commission;
- Google LLC (USA). The personal data is protected by the service provider who undertakes to comply with the EU standard contractual clauses for transferring the data as approved by the European Commission;
We collect and use your personal data for this purpose until your PI GATE account is deactivated or for 5 years from the time your account becomes inactive.
2.7.8. To manage our social media profiles
If you are interested in our activity and follow our profiles on social networks, we collect and use the following data about you in order to manage our social networking sites:
- First and last name ;
- E-mail address ;
- Gender;
- Country ;
- Photo ;
- Message ;
- Time and date of receipt of the message;
- Message content;
- Message attachments;
- Reply to message;
- Message response time;
- Information about our assessment;
- Comments on a publication;
- Shares of the publication;
- Information on the reactions to the publication.
We base such collection and use on our legitimate interest in managing our social media profiles (Art. 6(1) (f) GDPR).
In order to manage our social media accounts, we receive and provide data to the following social media platform operators:
As the operators of the following social media platforms are established outside the European Economic Area, your data may therefore be transferred outside the European Economic Area. In these specific cases, the personal data is protected by the operators who undertake to comply with the EU standard contractual clauses for transferring the data, as approved by the European Commission:
- LinkedIn Corporation (United States);
- Google LLC (USA);
- Meta Platforms, Inc. (USA);
The personal data collected and used for this purpose is kept as long as you are registered on a specific social network.
Joint supervisory authority with Facebook
PI GATES operates a “followers page” on the Facebook social networking platform. Facebook and PI GATES are only jointly responsible for the processing of so-called “Page Statistics data” (Art. 26 (1), first sentence, GDPR) insofar as these data are used for the creation of what the it is called “Page Statistics and only for the phases of data collection from the PI GATE subscriber page to transmission to Facebook. With regard to the processing of other data, PI GATE and Facebook are separately responsible for data processing.
The processing of data relating to visitors to our subscriber page serves the purpose of providing the page and obtaining a statistical evaluation of the use of our page. This evaluation is made anonymous to PI GATES. The legal basis for data processing is Article 6 (1)(f) GDPR. Our legitimate interests in processing personal data when visiting the site and creating “Site Statistics” are to present the company and the Platform and, for example, to contact members and interested parties, and to provide information on products and promotions. This also includes the collection of data for the creation of anonymous reviews and illustrations relating to the use of our subscribers page.
If you wish to exercise your rights regarding your data, it would certainly be more efficient for you to contact Facebook directly. If you need assistance in exercising your rights, you can contact us. Facebook bears primary responsibility for compliance with obligations relating to the joint processing of your data. This includes the ability to exercise the following rights:
- The right of access (Art. 15 GDPR);
- The right to erasure or right to be forgotten (Art. 17 GDPR);
- The right to restriction of processing (Art. 18 GDPR);
- The right to data portability (Art. 20 GDPR); And
- The right to object (Art. 21 GDPR).
Facebook provides further information on the exercise of these rights on the page “Information on Page Stats data”.
Joint supervisory authority with LinkedIn
PI GATES operates a “company page” on the social networking platform LinkedIn. LinkedIn and PI GATES are only jointly responsible (Art. 26 (1) sentence 1 GDPR) for the processing of so-called “statistical data”, which enables us to receive anonymized statistics and observations on how whose visitors interact with our page. With regard to the processing of other data, PI GATE and LinkedIn are separately responsible for data processing.
Within the framework of the joint supervisory authority, PI GATES and LinkedIn have entered into an agreement (so-called “Addendum to the joint controller for page statistics”), in which the obligations relating to data protection are shared between LinkedIn and PI SPOILED. The agreement states the following:
- LinkedIn is responsible for enabling you to exercise your rights under the GDPR.
The purpose of processing data relating to visitors to our LinkedIn company page is to provide the page and to obtain a statistical evaluation of the use of our page. This evaluation is anonymized for PI GATES (LinkedIn does not share personal data with us when providing us with the statistics, we only have access to a summary version of the statistics; likewise, we are not able to draw any conclusions on individual members based on the information contained in the statistics). The legal basis for data processing is Art. 6 (1) (f) GDPR. Our legitimate interests in processing personal data when visiting the site and creating “Statistics” are to present the company and the Platform and, for example, to contact members and interested parties, and to provide information on products and promotions. This also concerns the collection of data for the creation of anonymous evaluations and illustrations relating to the use of our company page.
2.7.9. To enable you to participate in the PI GATES referral program
If you refer one or more friends to the PI GATE Platform, you can win PI GATES gift certificates. We will collect and use the following data for the purpose of allowing you to participate in the PI GATES referral program and providing you with a PI GATES gift voucher:
- Your member name;
- Your referral link;
- The profile data of the invited member;
- The date and time of the guest member’s registration;
- The number of articles downloaded by the invited member;
- The date and time the articles were downloaded;
- Information on the completed sale of items added by the invited member;
- The gift voucher;
- The amount of the gift voucher;
- The expiration of the gift certificate.
The execution of a contract (GTU) to which you have subscribed (Art. 6 (1) (b) of the GDPR) constitutes the legal basis for the collection and use of the data.
To conclude a contract (CGU) with you, we will need your personal data. In the event that you do not provide us with this personal data, we will not be able to enter into and perform a contract (GCU) with you.
We collect and use your personal data for this purpose until your PI GATE account is deactivated or for 5 years from the time your account becomes inactive.
2.8. For legal purposes
2.8.1. To process your requests related to personal data
If you are using your statutory data rights (see section 7 below), we will collect and use the data contained in your application in addition to any other personal data held by PI GATE for the purpose of reviewing the application. , to respond to them and, if necessary, to take the necessary measures.
In order to respond to your requests, PI GATE provides your data to service partners who consult with us regarding data protection legislation.
If you interact with a Pro User, your personal data for this purpose will be processed jointly by PI GATES and the Pro User. PI GATE and the Pro User are responsible for collecting personal data and transferring it to the other party, as well as for processing all other data necessary for the resolution of problems at each phase. Please see Section 4 of this Privacy Policy for more information on joint control.
We base such collection and use on a legitimate interest to exercise the rights of our members (Art. 6 (1) (f) GDPR).
The personal data collected and used for this purpose is kept for two years from the day we respond to your request.
2.8.2. In order to provide information to the police and other state institutions
If we have reasonable grounds to suspect that you are involved in illegal activities, we will collect and use the necessary data from your profile data, data related to your activities on the Platform and data collected and used for security purposes in order to report them to the police and other state institutions.
PI GATES also provides the aforementioned data to the police and other state institutions when it receives requests for information regarding investigations carried out by these institutions.
This is necessary to comply with the legal obligations to which PI GATE is subject (Art. 6 (1) (c) GDPR).
Personal data is necessary to fulfill our legal obligations when you are a member of our Platform. In the event that you do not provide us with this personal data, we will not be able to comply with legal requirements.
PI GATES collects and uses your personal data for this purpose as long as we retain your PI GATE account for 3 months from the date your PI GATE account is deactivated or for 5 years from the time your account becomes inactive .
2.8.3. To defend our rights against chargebacks
If you have transactions through our payment service providers, we will collect and use your personal data held by PI GATES to the extent necessary to resolve a particular situation.
We base such collection and use of your personal data on a legitimate interest in defending our rights in the event that chargeback proceedings are initiated against PI GATES (Art. 6 (1) (f) GDPR).
The personal data collected and used for this purpose is kept for 13 years from the last transaction.
2.8.4. In order to comply with the French law for a Digital Republic
In order to display you a relevant version of our Platform, which is designed to comply with French law for a digital Republic, we collect your location data (country), based on your IP address, in order to determine whether you are physically In France.
This is necessary to comply with the legal obligations to which PI GATE is subject (Art. 6 (1) (c) GDPR).
Personal data is necessary to fulfill our legal obligations when you are a member of our Platform. In the event that you do not provide us with this personal data, we will not be able to comply with legal requirements.
We collect and use your personal data for this purpose until your PI GATE account is deactivated or for 5 years from the time your account becomes inactive.
2.8.5. In order to defend the rights and interests of PI GATES
3. Recipients of personal data
PI GATES transfers or shares personal data with service providers only to the extent necessary and permitted under applicable law. The service providers to whom your personal data is transferred or with whom it is shared for specific purposes are described in this privacy policy. Furthermore, we designate the following service providers who therefore receive personal data as data recipients.
We constantly conduct and improve the technical maintenance of the Platform in order to protect the security and confidentiality of the personal data we process and to perform certain business-related functions that help make our services available and functional. For this reason, we transfer your profile data to service providers who provide cloud and hosting services, IT security, maintenance and technical services, and communication services:
As the following service providers are established outside the European Economic Area, your data may therefore be transferred outside the European Economic Area. In these specific cases, the personal data is protected by the service providers who undertake to comply with the EU standard contractual clauses for transferring the data, as approved by the European Commission:
- Google LLC (USA);
- Apple Inc. (USA);
- Microsoft Corporation (USA);
- WCFM, Inc. (Ind).
- BookingWP, Spletra doo (LLC), Slovenia, EU;
- Wodprss Foundation;
- WooCommerce;
- STRIP
- MANGOPAY
We transfer personal data to lawyers, assistant lawyers, notaries, bailiffs, auditors, accountants, debt collectors, consultants, translation agencies, IT service providers, insurance companies and archiving who provide services to PI GATES.
In addition, we share data within the PI GATES group. Data processed within the PI GATES group is transferred to PI GATES, Paris (France) to the extent necessary for the management of the PI GATES group.
PI GATES is legally required to provide personal and/or usage data to investigative, criminal or supervisory authorities, if and to the extent necessary to avoid risk to the public and for the prosecution of criminal acts.
PI GATES may share your data with third parties when transferring the obligations and rights relating to the contractual relationship between you and PI GATES to these third parties, in accordance with the TOS (available on our website http://www.pigates.com , in particular in the case of the transfer of a sector of activity, a merger by incorporation of a new company, a merger by absorption, a demerger or any change of control which concerns PI GATES Prior to such an event, PI GATE will separately inform you about information about sharing your data and obtain your consent where legally required.
4. What you need to know when interacting with a Professional User:
Joint Control of PI GATES and Professional User – Basis of Agreement
Under this privacy policy your personal data for this purpose will be processed jointly by PI GATES and the Professional User and you are informed of the processing of data by PI GATES and the commercial account operators (” PI GATE Professional Users”), referred to as “joint controllers”. This means that PI GATE and PI GATE Professional users (Pro and Gold) are both responsible for complying with certain legal obligations when processing personal data as joint controllers. There is no joint control for all data processing, but only for certain purposes and certain processing steps,
As part of this Privacy Policy, we would like to inform you of the basis of the agreement on joint responsibilities that we have entered into with PI GATE Professional users (Pro and Gold) and also individual seller users, in accordance with sentence 2 of Art. 26 (2) GDPR. As there are two joint controllers, we would like to explain who is responsible for what.
Point of contact for questions and exercising the rights of the data subject: if you have any questions or wish to exercise any of your rights relating to your data, you can contact the designated point of contact (sentence 3 of the Art. 26 (1) GDPR) at the following address: info@pigates.com |
In general, PI GATES Professional users and also individual seller users are all responsible for complying with the legal obligations of the GDPR. Although PI GATES and PI GATES Professional users agree to certain responsibilities that apply when we act as joint controllers, PI GATES is responsible for:
- act as your point of contact (sentence 3 of Art. 26 (1) GDPR);
- manage centralized communication with you regarding the rights relating to your data (Art. 15, 16, 17, 18 and 20 GDPR);
- provide you with information on data processing (Art. 13 and 14 GDPR);
- inform you of the basis of our agreement (sentence 2 of Art. 26 (2) GDPR), which we do in this section;
- notify you of data breaches associated with high risks relating to your rights and freedoms (Art. 34 (1) GDPR), in the event that such a data breach occurs.
All other GDPR responsibilities are met by PI GATES and PI GATES Professional users . These other responsibilities generally do not relate directly to you as a data subject. Rather, they are general obligations of joint controllers, such as maintaining security measures and keeping a record of processing activities. With respect to data processing outside the scope of joint control, PI GATES and PI GATES Professional users and Retail Sellers on PI GATES are independently and separately responsible and the information provided in the this section are not applicable.
5. Use of cookies
PI GATES uses cookies and similar technologies on the Platform. To find out more, see our Cookies Policy.
6. Right of amendment
As we are constantly developing our services, we reserve the right to modify this Privacy Policy at any time, subject to applicable regulations. Any changes will be posted on this page as soon as possible. Regardless of the above, you should check this page regularly for any updates.
7. Your statutory rights regarding your personal data
7.1. What are your rights ?
Subject to the conditions, restrictions and exceptions established by the legal data protection provisions, you have the right at any time:
- to be informed of the data we collect and use and to request access to the data concerned or to request a copy of it (right to be informed). You can also access any data you have provided to us directly on the Platform, at any time, in your PI GATES account;
- to require the correction of inaccurate data and, subject to the nature of the collection and use, the completion of incomplete data (right of rectification). You can also modify all the data that you have directly provided to us on the Platform, at any time, in your PI GATES account (with the exception of messages sent and posts or notices on a forum);
- subject to a just cause, to demand the deletion of your data (right of deletion);
- to require the restriction of the collection and use of your data, provided that the statutory criteria are met (right to restrict processing);
- subject to compliance with statutory criteria, to receive the data you have provided in a structured, current and machine-readable form, and to transfer such data to another processor or, where technically feasible, to have them transferred by PI GATES (right to data portability);
- to object to the collection and use of data, only when such collection and use is based on a task carried out in the public interest or in the exercise of official conferred authority (Art. 6 (1) (e) of the GDPR) or a legitimate interest (Art. 6 (1) f) of the GDPR), in particular profiling, according to the same reasons for collecting and using data as those explained in other sections of this statement (right to object). You also have the right to object, at any time, to the collection of your personal data for direct marketing purposes;
- to withdraw at any time any authorization you have provided to us. Said withdrawal will not affect the legality of the collection and use made before the withdrawal and on the basis of the authorization granted. You can withdraw your permission to send our newsletter by adjusting your PI GATE account settings to block further marketing emails. Alternatively, you can click “Unsubscribe” at the end of the marketing email;
- not to be subjected to discriminatory treatment while exercising your rights.
To exercise any of the rights specified in this section, you may contact PI GATES and submit your request using the contact details. Independently of any other legal remedy, you also have the right at any time to submit a complaint to the supervisory authorities.
7.2. How will we verify your request?
Your request must provide sufficient information that allows us to reasonably verify that you are the person or the authorized representative of the person whose personal data we collected (first name, last name, URL of your public profile, email address). -email, other information that we may request for verification purposes), describe your request with sufficient information that allows us to fully understand, evaluate and respond to it, and confirm, under penalty of sanctions, that you are the person whose personal data is the subject of the request.
If your request is submitted by an authorized representative, written authorization and information that verifies the identity of the representative must be included in the request.
We cannot provide you with the information or enforce any other rights you have if we cannot verify your identity or your right to request and confirm information about you.
In order to verify your identity, we may ask you to provide additional information about yourself. We will only use this information and the information provided in the request to verify your identity or your right to request.
8. Our contact details
If you have any questions regarding the collection and use of your data in the context of your use of the Platform, or regarding your rights, please contact our data protection officer at the following addresses: info@pigates.com
PI GATES Data Protection Officer:
PI GATE,
23 Rue de l’Eglise,
75015 Paris,
France